Emergency Department Patient Experience Officer application checklist: patient communication and required health forms

The Emergency Department Patient Experience Officer role at Northern Sydney Local Health District focuses on communication in the Northern Beaches Hospital emergency department waiting room. The officer helps patients and carers communicate with clinical staff and supports a clearer, more respectful experience while people wait for care. The work calls for strong interpersonal skills, practical problem solving and composure when concerns or expectations are difficult to manage.

The permanent full time position is for 38 hours a week and is classified as Administration Officer Level 6.

Emergency Department Patient Experience Officer role snapshot

Role Emergency Department Patient Experience Officer





Organisation Northern Sydney Local Health District

Location Northern Beaches Hospital

Employment Permanent full time, 38 hours a week

Salary or remuneration $1,665.37 to $1,704.75 per week, Administration Officer Level 6

Application requirements for Emergency Department Patient Experience Officer
Completed TB Assessment Tool
Available vaccination evidence, uploaded with the application

Role conditions and qualifications
Permanent full time work at Northern Beaches Hospital, 38 hours a week
NSW Health Category A position requiring immunisation and screening for specified diseases under the OASV policy
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📌 Emergency Department Patient Experience Officer Northern Beaches Council
🏢 Team 3Thirty
📍 Northern Beaches Council