In this dual role, you will be the backbone of our office operations, providing high-quality administrative support while managing day-to-day bookkeeping tasks. You'll work closely with our operations team to ensure smooth service delivery and positive outcomes for our clients.

Key responsibilities
General administrative duties including phone and email support
Invoicing, accounts payable/receivable, and reconciliation
Maintaining accurate client and financial records
Assisting with monthly billings/invoicing's and client statements
Supporting compliance and reporting requirements
Liaising with clients, carers, and external stakeholders
Keeping track of all payments and processing payments on Xero
Providing warm, professional service aligned with our values

About you
Certificate III or IV in Business Administration, Accounting, Bookkeeping, or a related field
Demonstrated experience in an administrative and/or bookkeeping role
Solid understanding of bookkeeping principles
Strong attention to detail and organisational skills
Confident using accounting software such as Xero or similar and Microsoft Office




Excellent communication and interpersonal skills
A compassionate, client-focused approach
Experience in aged care, healthcare, or community services (highly regarded)
Ability to work independently and manage deadlines
Be able to perform under pressure

About us

At Empower Plus Care, we are passionate about supporting older Australians to live safely, comfortably, and independently in their own homes. Our dedicated team works collaboratively to deliver high-quality, person-centred care that truly makes a difference. We pride ourselves on building genuine relationships with our clients, their families, and each other, ensuring dignity, respect, and well-being are at the heart of everything we do.
Purpose-driven work that genuinely makes a difference
Supportive and friendly team setting
Secure role within a growing community care organisation
Convenient office location and parking space
Chance to build a long-term career in the aged care sector
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📌 Administrative Assistant / Bookkeeper Melbourne
🏢 Empower Plus Care
📍 Melbourne