Customer Support Team Lead — Hands On, Growth Focused Melbourne (Australia)

Customer Support Team Lead — Hands On, Growth Focused Melbourne (Australia)

11 Oct
|
Archa
|
Australia

11 Oct

Archa

Australia

Archa seeks a hands-on Customer Support Leader to build and guide a team of specialists, owning performance metrics and quality standards. You’ll design scalable processes, drive continuous improvement, and partner with Product, Operations, and Risk to deliver a best-in-class customer experience.

You will roll out current support systems, calibrate tone and templates, and ensure the knowledge base remains accurate and helpful during growth.
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📌 Customer Support Team Lead — Hands On, Growth Focused Melbourne (Australia)
🏢 Archa
📍 Australia

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