Summary:

We are seeking a highly organised and qualified Receptionist to join our team. The ideal candidate will be the first point of contact for our company and will provide administrative support across the organisation. The Receptionist will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Other tasks as required
Providing exceptional customer service to our clients and their pets
Greet and welcome clients as soon as they arrive
Answer, screen and forward incoming phone calls
Scheduling appointments
Follow-up and management of reminders
Responding to emails
Clerical duties (processing payments, reconciling cash drawer, banking, mail)




Liaising with our nurses and vets to provide accurate advice for clients

The ideal candidate will have:
Proven work experience as a Receptionist, Front Office Representative or similar role
A warm, friendly and caring attitude towards clients and their pets
Qualified attitude and appearance
Solid written and verbal communication skills
Ability to work independently, as well as part of a multidisciplinary team
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks
Must be available to work Saturdays on a rotating basis

📌 Veterinary Receptionist Bundaberg Central (Australia)
🏢 Vet Cross
📍 Australia