Job SummaryThe Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.
Spending up to 50% of their time working directly from customer sites and other InterSystems offices, the Application Specialist will act as an "expert" product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.ResponsibilitiesLiaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare applicationImplement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystemsConduct individual and group training, product demonstrations and workshops as requiredImplement and control change management requests from clientDeliver successful application implementation phasesBe a Subject Matter Expert (SME) for TrakCare implementationsIf required, work with customers to identify potential changes within the parameters of the productOther duties may be directed by the Company from time to time.Experience and QualificationsUnderstanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information SystemsClinical (Nursing, eMeds) or Patient Administration Systems (PAS) preferredUnderstanding of the importance of Health Informatics standards,



reporting requirements and legislative controlsGeneral aptitude for solving problems and using technology to improve processesUnderstanding and experience in implementation of product solutionsA solid grasp of computer systems, software development and deployment methodology and computer networkingAn ability to handle multiple tasks simultaneously and within tight time constraintsProven ability to think laterally and come up with cutting-edge solutions for software product implementationsThe ability to make independent recommendations for successful software product implementationsProven ability to work through problems with different customer groups achieving positive outcomesThe ability to spend up to 50% of time travelling and working from customer sites and other InterSystems officesEducation and TrainingHealth Information or Clinical University Degree About InterSystemsInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries.
Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways.
Established in ****, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world.
Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide.
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📌 Application Specialist (New South Wales)
🏢 Intersystems
📍 New South Wales