Beijer Ref Australia is a leading wholesaler in the air-conditioning and refrigeration industry, known for our strong brands, expert knowledge, and genuine commitment to customer satisfaction.

We’re on the lookout for a Customer Service Representative who’s ready to bring positive energy, solid attention to detail, and a solutions-focused mindset to our North Lakes team.

Whether you’ve worked in a trade counter, warehouse, retail, or another fast-paced customer service setting – if you love helping people and keeping things running smoothly behind the scenes, we want to hear from you!

What You’ll Be Doing
Helping our customers : You’ll build genuine relationships, provide product support, and offer advice that helps them get the job done.
Keeping things on track : You’ll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.
Working together : From the warehouse to the counter, you’ll collaborate with teammates to maintain a clean, secure, and organised workplace.
Driving great outcomes :



You’ll take initiative to meet branch targets and support your team to deliver the best service possible.

What You’ll Bring
A customer-first mindset and strong communication skills
Previous experience in customer service or a similar role (retail, wholesale, trades welcome)
Solid computer skills – you’re confident navigating systems and emails
Forklift licence (or willingness to obtain one)
Willingness to complete a Pre-employment Medical and National Police Check
A team spirit that reflects our values: Committed, United, Engaged, and Straightforward

Why Join Us?
Supportive culture – Work with a team that’s down-to-earth, inclusive, and genuinely helpful
Career opportunities – Be part of a national network with room to grow
Stability – Enjoy the security of a well-established business in a future-focused industry
Employee perks – Including staff discounts, development prospects, and a strong safety culture
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📌 Customer Service Representative North Lakes (Australia)
🏢 Kirby HVACandR
📍 Australia