Service Coordinator | Electronic Security | Melbourne

We are partnering with a well-established electronic security business to recruit an experienced Service Coordinator for their Melbourne team.

This organisation has been operating for over 40 years and is highly regarded within the electronic security industry, recognised for its service quality, robust customer relationships, and award-winning work. Their clients are in the commercial and education sectors, and the company delivers critical security solutions across Australia.

About the role

The Service Coordinator plays a key role in ensuring the smooth planning and delivery of service operations. You will work closely with the Service Manager, technicians, contractors, and clients to keep jobs moving efficiently and service levels high.

Using SimPRO and Microsoft 365, your responsibilities will include:
Coordinating and scheduling technicians across multiple sites and service jobs
Ensuring jobs received via SimPRO and email are attended to




Prioritising customer and job-critical emails
Supporting technician experience by efficiently managing travel, job information, and equipment
Invoicing completed jobs to support consistent cashflow
Quoting customers for minor service-related adds, moves, and changes
Liaising with contractors and assisting with minor sales and stock management

About you
Previous experience in a Service Coordinator, Service Administrator, or similar role
Experience using SimPRO (highly regarded, but not essential)
Solid organisational skills and attention to detail
Confident communicator who enjoys building relationships with customers and technicians

If you're looking to join a respected electronic security business where your role genuinely supports operations, technicians, and customers, I'd love to hear from you.
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📌 Service Coordinator Melbourne
🏢 Motion Recruitment
📍 Melbourne