Customer Service Sales Support | Part Time | Tingalpa

About Us

Stanton and Treby is family owned National Sales Agency operating in the Pharmacy Channel for leading health and beauty brands. Our Tingalpa team is busy, close-knit and focused on giving customers fast, accurate service. We're looking for an organised, switched-on person to join us in a current Customer Service Sales Support role.

About the Role

This is a part-time, office-based role at our Tingalpa office. The pace is rapid and efficiency is king. You'll be the first point of contact for customers and clients, and you'll make sure every order, enquiry and email is handled quickly and correctly.

Key Responsibilities
Take and process customer orders by phone, email and other channels
Respond to customer and client enquiries promptly and professionally
Manage the customer database in our CRM system, INZANT, every day
Send and receive email correspondence with customers and clients
Keep order records and customer details accurate and up to date
Support the sales team with admin and follow-ups as needed
Support Field team with tools required including POS, bootstock etc
Manage sample and bootstock for the QLD office





About You
You're proficient across the full Microsoft Office suite (Outlook, Word, Excel)
You've worked with a CRM system before. INZANT experience is a bonus, but we'll train you
You've worked in customer service, sales support or office admin
You thrive in a fast-paced environment and can juggle competing priorities
You're efficient and accurate, with strong attention to detail
You communicate clearly and professionally, both in writing and over the phone
You're reliable and proactive, and you take pride in getting things right the first time
You have a can-do attitude and enjoy working as part of a small team

What We Offer
Part-time hours: (3 days / 22.8 hours per week, e.g. Monday to Wednesday, 9am-5pm)
Versatile working hours considered i.e. 3.5 days reduced hours per day
$60,000 - $65,000 PRO RATA to days worked
A supportive, hands-on team environment
Training on our systems and processes
Convenient Tingalpa location with on-site parking
Office is dog friendly - owner's furry friends frequent for daily cuddles
J-18808-Ljbffr

📌 Customer Service Sales Support Brisbane City
🏢 Stanton and Treby
📍 Brisbane