Pre Site & Customer Service Coordinator City Of Gold Coast

Pre Site & Customer Service Coordinator City Of Gold Coast

11 Oct
|
Fiona Watson Recruitment
|
City of Gold Coast

11 Oct

Fiona Watson Recruitment

City of Gold Coast

Our client is seeking a motivated and detail-oriented Construction Administrator to join their growing team.

This is an excellent opportunity for someone with residential construction administration experience , ideally from a pre-site or onsite workplace and preferably within volume or retail residential construction . Reporting to the Construction Administration Manager, you will play a key role in ensuring homes progress smoothly from approval through to handover.

The Role
Manage customer communication, providing regular progress updates and responding to enquiries
Coordinate administration across internal departments to ensure construction timeframes and workflow targets are achieved
Liaise with Councils, Certifiers, Engineers, Surveyors and suppliers to facilitate approvals and construction commencement
Maintain accurate job, workflow and customer records, including Onsite Companion
Manage workflow priorities and ensure key milestones and documentation are completed on time
Assist with customer issues and complaints, escalating where required
Prepare construction certificates, Form 21s and handover documentation




Support Construction Supervisors with PC inspections and client handovers

About You

You will ideally have:
Previous administration experience within the residential or volume building industry
A good understanding of the residential construction process
Strong customer service and communication skills
Excellent organisation, time management and attention to detail
The ability to manage multiple priorities in a quick-paced environment
Confidence dealing with customers and resolving issues professionally
Solid IT skills and experience with construction workflow systems
Onsite Companion experience is highly regarded
A positive, team-focused attitude and strong work ethic

The Opportunity

Join a well-established and growing residential builder with a vibrant team environment, strong staff morale and genuine opportunities for career progression.

If you're looking for a role where your residential construction knowledge and administration skills will be valued, we'd like to hear from you.
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📌 Pre Site & Customer Service Coordinator City Of Gold Coast
🏢 Fiona Watson Recruitment
📍 City of Gold Coast

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