10 Oct
|
Magentus
|
Brisbane
At Magentus, our goal is to create a healthier society through technology.
We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible.
Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation.About the RoleWe're looking for an Account Manager - Oncology to join our Clinical Services team.This role combines clinical expertise, relationship management, training, and solution consulting to support healthcare organisations using our oncology software solution, Charm.
Acting as a trusted clinical advisor, you'll work closely with customers to optimise workflows, support implementations, deliver training, and contribute to ongoing product enhancements that improve patient care.This is a customer-facing role that involves regular travel to healthcare sites, supporting training, implementations, and ongoing customer success.Key responsibilities:Build and maintain strong relationships with customers and clinical stakeholdersAct as the primary clinical contact for assigned customer accountsDeliver training and support to end users to maximise adoption and successSupport software implementations, upgrades, and go-live activitiesProvide clinical guidance and assist with the resolution of complex issuesGather customer feedback and identify opportunities for product and service improvementsCollaborate with Product, Development, and Project teams to enhance clinical solutionsAssist with testing, documentation, training resources,
and user guidesMonitor customer satisfaction and contribute to positive client outcomesAbout YouYou are a clinically experienced healthcare professional who enjoys building relationships, solving complex problems, and using technology to improve healthcare outcomes.
You thrive in a customer-focused workplace and are confident engaging with a diverse range of stakeholders.You'll bring:Degree qualification in PharmacyMinimum 5 years' clinical experience within a public or private hospital environmentOncology and/or haematology experience will be highly regardedStrong communication and stakeholder engagement skillsExcellent problem-solving and relationship management abilitiesExperience delivering training, education, or clinical supportAbility to manage competing priorities and work autonomouslyWillingness to travel regularly to customer sites as requiredWhy Join Magentus?
At Magentus, we live our values every day:One Team | Constant Evolution | We Care | Make A Difference | TrustWhat's in it for you:The opportunity to make a genuine impact on healthcare outcomesWork with a market-leading oncology solution trusted by healthcare organisations across Australia Collaborate with passionate clinical, product, and technology professionalsOngoing learning and development opportunities to support your career growthReal ownership and influence in shaping customer outcomes and product improvementsHybrid flexibility and a supportive team cultureMeaningful work that helps clinicians deliver better patient careReady to bring your energy and organisation to a team that cares?
Apply now and help us make a difference at Magentus!
📌 Account Manager - Oncology (Brisbane)
🏢 Magentus
📍 Brisbane