As a L2 Service Desk Analyst you will work in a busy workplace supporting sites in Sydney and Melbourne as well as trouble shooting in-house software, Desktop hardware peripherals, networking, audio visual, VOIP and Data Centre infrastructure issues covering:Windows 7/10MS Office *********** and custom applicationsOutlook ExchangeLync / Skype for BusinessThin Client / Virtual Machine environmentBanking / Finance experience preferredTrade Floor experience preferredPrinters and other peripheralsSmart device supportVOIP and TelephonyAudio Visual supportActive DirectoryServiceNowData CentreKey responsibilitiesProvide great customer serviceResolve technical issues and escalate when requiredManage Desktop ticketsDeploy desktops, laptops and peripheral devicesBanking / Finance background preferredData Centre knowledge encouraged
📌 Service Desk Analyst (Sydney)
🏢 Emerge
📍 Sydney