Summary:

We are seeking a Front of House professional to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests, managing reservations, and ensuring the smooth operation of the front of house area. This position requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced workplace.

Responsibilities:
Greet guests and provide exceptional customer service
Manage reservations and seating arrangements
Ensure the cleanliness and organization of the front of house area
Assist with menu and beverage recommendations
Handle customer complaints and resolve issues in a timely manner
Collaborate with kitchen staff to ensure timely delivery of food and beverages




Train and supervise front of house staff
Manage inventory and order supplies as needed
Maintain a positive and professional attitude at all times

Qualifications:
High school diploma or equivalent
Proven experience in a front of house role
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Solid organizational and time management skills
Ability to work flexible schedule, including evenings and weekends
Knowledge of restaurant operations and procedures
Ability to work well in a team workplace

📌 Front Of House Launceston
🏢 Inside Cafe
📍 Launceston