CHM is a leading healthcare organisation dedicated to providing exceptional customer care and improving the well-being of our community. With a team of skilled healthcare professionals and a commitment to excellence, we are focused on delivering the highest quality healthcare services.
Position Overview:
Reporting to the Central Support Manager complete daily operational tasks to aid with the delivery of CHM’s contracts. All service delivery is to exceed our clients and customers expectations. This role requires robust communication skills, time management and customer experience. Key Responsibilities:
Phone and email queue management
Process orders for all stock and equipment
Mail Management
Schedule and coordinate health practitioners for service delivery
Customer contact for all internal and external stakeholders
Plan service delivery from start to end
Review and reconcile invoices
Update records, systems and databases appropriately
Support office administration
Requirements:
2 years of customer service / office management or call centre experience
Robust communications skills, both verbal and written
Problem solving skills
Solutions focussed
Positive attitude
Able to work Full Time in Tullamarine office
Ability to prioritise and manage time well including multi tasking
High level of attention to detail
Champion of change
Systems experience (MS Office suite), and ability to pick up new systems quickly
Access to a car and current drivers license
Employment Advantages
Happy and fun work culture
Annual Health and Wellbeing Day
No weekend work
Potential for growth in your career
📌 Central Support Administrator Tullamarine
🏢 Corporate Health Management
📍 Tullamarine
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