Urgent requirement of Senior Operations Lead / Technical Business Analysis Senior Specialist - Contract - AustraliaRequirementsRole Summary:We are seeking a highly experienced Senior Operations Lead / Technical Business Analysis Specialist to manage and support regulated operational environments, with a focus on legal and regulatory capabilities, operations support, and stakeholder engagement, including law enforcement agencies.
This role requires robust expertise in operations management, compliance frameworks, and handling sensitive data (PII).
Key Responsibilities:Lead operations, support, and maintenance of regulatory and compliance-driven systemsManage end-to-end operational processes for secure and high-availability environmentsTranslate legal and regulatory requirements into operational and technical solutionsWork closely with law enforcement agencies and external stakeholdersEnsure secure handling and governance of Personally Identifiable Information (PII)Oversee incident management, issue resolution, and service continuityDrive process improvement, operational efficiency, and service optimizationSupport audit, compliance reporting,



and regulatory adherence activities Required Skills :Operations ManagementSupport & MaintenanceRegulatory ComplianceLegal & Regulatory FrameworksStakeholder Management (Law Enforcement)PII Data Handling & Data PrivacyIncident ManagementService OperationsBusiness Analysis (Technical)Process Improvement & OptimizationRisk & Compliance ManagementExperience in Lawful Interception (LI) systems or regulated telecom/security environmentsFamiliarity with ITIL processes and service management frameworksExposure to security operations and governance modelsStrong documentation and business/technical analysis skillsProven experience as a Senior Operations Lead or Technical Business AnalystStrong experience in supporting and maintaining regulatory capabilitiesHands-on experience working with law enforcement and external regulatory bodiesDemonstrated experience handling sensitive data (PII) in secure environmentsAbility to manage complex operational environments with high compliance requirements Education & Certifications (Preferred):Bachelor's degree in Information Technology, Engineering, Business, or related fieldCertifications in ITIL, Business Analysis, or Security/Compliance frameworksLocation: Australia (Location Agnostic)Team: Special Networks & Lawful Interception (LI) EngineeringJob Type: Full-TimeSkill Level: AdvancedSkill Segment: Security / Operations / Business AnalysisEligibility Criteria:Australian Citizen (Mandatory)Minimum 10 years of verifiable professional historyDuration: 06 Months and possible extensionEmail:

📌 Senior Operations Lead / Technical Business Analysis Senior Specialist - Contract - Australia (New South Wales)
🏢 Hastha Solutions
📍 New South Wales