10 Oct
|
Weploy
|
New South Wales
10 Oct
Weploy
New South Wales
Ready to Build a Career With Purpose?
If you're energised by helping people during difficult life moments and want to grow your career in a supportive, high‐performance environment, we'd love to hear from you.Sydney CBD | $80k + Super + ESOP | 5 Days in Office | High‐Growth Social Impact FintechWe're partnering with a rapidly scaling, purpose‐driven fintech company.
They're growing fast, backed by robust demand, and building a team that will shape the future of their client experience function.
This is more than a job, it's a career opportunity for someone who wants to grow, be developed, and play a meaningful role in a high‐performing, values‐led environment.Your current companyJoin a fast‐growing fintech where client experience is a core pillar of the businessBuild capability across complex client support, risk awareness, and high‐stakes communicationWork closely with legal, credit, operations, and product teamsBe part of a company that invests heavily in training, coaching, and internal progressionStep into a role with clear pathways into specialist, senior, or leadership positions as the team scalesIf you're early in your career or looking to pivot into meaningful, people‐focused work with long‐term growth, this is a standout opportunity.About the RoleAs a Client Service Coordinator, you'll be the trusted voice guiding clients and partner organisations through important, often emotional moments.
You'll provide clarity, reassurance, and practical support,
ensuring clients feel informed and confident at every step.This is a high‐engagement, phone‐based role (around 80%) where you'll build strong communication skills, resilience, and professional maturity.Supporting clients and partners via phone and emailHandling inbound & outbound calls with warmth and professionalismGuiding clients through documentation, next steps, and key milestonesFollowing up proactively to keep matters movingWorking closely with internal legal, credit, and operations teamsManaging competing priorities in a fast‐paced environmentSupporting vulnerable or distressed clients with empathy and careWho You AreGenuinely cares about peopleCommunicates clearly and confidentlyStays calm under pressureIs emotionally resilient and matureThrives in a fast‐paced, structured start up environmentIs organised, detail‐focused, and proactiveLoves learning and is open to coachingBuilds trust quickly with clients and colleaguesEnjoys being part of a close‐knit, supportive teamExperience is flexible — what matters most is your attitude, communication, and care.What's On Offer$80k base salary + SuperEmployee Share Options (ESOP)5 weeks annual leaveModern Sydney CBD office close to major transport5 days in office (culture‐first environment)Structured onboarding + ongoing coachingSupportive, values‐driven team cultureHigh‐growth environment with opportunities to step into specialist or senior rolesPurpose‐driven work where every conversation genuinely matters
📌 Client Service Coordinator (New South Wales)
🏢 Weploy
📍 New South Wales