Qantas Loyalty is seeking a Senior Manager Customer Experience – Retail to lead end-to-end delivery of customer, product and commercial initiatives. This fixed-term, full time role focuses on driving customer satisfaction, retention and growth across the retail lifecycle.
You will oversee governance, partnerships and supplier relationships, negotiating commercial agreements, monitoring outcomes and aligning priorities with senior stakeholders across the organisation.
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📌 Retail Customer Experience Senior Manager — Drive Growth Sydney
🏢 Smartrecruiters
📍 Sydney
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