Position: IT & AV Support TechnicianLocation: Caribbean Drive, Scoresby, Melbourne, VIC **** systemsGo is seeking an IT Support Technician to work at our client's office in Melbourne.
The client is a global medical technology company which works to make healthcare ever better.
The candidate will have excellent communication skills and a track record for providing great customer service.
You will have a unique prospect to work in challenging IT environments to allow you to develop your IT skills.Responsibilities (but not limited):Provide Level 2 desktop support at client's officeProvide helpdesk and remote support for IT and AV equipmentComplete project tasks as instructed by the clientOccasional after-hours work with appropriate compensationRequirements:Pro-active, customer focused,



and comfortable dealing with end users directlyAble to describe issues clearly to end users and client management, and report on results effectively2+ years experience in IT helpdesk role or technical support roleComfortable working in a teamMicrosoft MCP certification preferredExperience with Microsoft365, Windows10 upgrade, IP phones, Sharepoint, etcExperience with AV systems and providing meeting supportExperience with helpdesk ticketing systems including ServiceNowDiploma/Degree in Computer Science/Information Technology is preferred but not essentialAbout Us: systemsGo is the preferred IT & AV solution provider for multinational companies across Asia Pacific region, providing innovative integrated IT & AV solutions and support for over 25 years.

📌 It Support Engineer Melbourne
🏢 Systems Go
📍 Melbourne