Company DescriptionLinkedIn is the world's largest skilled network, built to create economic opportunity for every member of the global workforce.
Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
We're also committed to providing transformational opportunities for our own employees by investing in their growth.
We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Job DescriptionAt LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business.
The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our Public Sector customers across Australia and New Zealand.
This role sits within our Public Sector team which serves customers across all levels of Government, Higher Education, Healthcare, Government and Utilities.
You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning), driving stronger outcomes and identifying opportunities for growth.
What matters most is your ability to adapt to the Public sector, build credibility with stakeholders, and demonstrate a willingness to learn about the unique challenges and opportunities that each of these verticals present.
Although you possess a strategic approach to selling and strive to meet/exceed revenue goals,



you will always have your client's best interests in mind and act as their internal advocate to ensure they are set up for success.ResponsibilitiesResearches customer's business and prepares thoughtful questions and insights in advance of customer meetingsAsks layered, open-ended questions to understand and clarify customer's objectives and challenges beyond surface-level detailBuilds relationships with multiple stakeholders (vertically and horizontally) across the customer's organisationShifts communication style and content to fit the needs of different stakeholdersLeads with Solutions, not products, when making recommendations aligned with Customer objectivesSells with IntegrityDrives customer decision-making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders togetherThinks commercially and applies business acumen when crafting and negotiating commercial agreementsUses data and insights to support investment recommendations or overcome customer objections Proactively mitigates churn risk by adopting a smart, customer-centric approach Engages customers throughout to confirm and clarify the value and adapt a strategy when needed to optimise ROIDrives customer growth by proactively identifying opportunities to deliver greater customer valueApplies business acumen in Account Planning by considering economic, industry and company factors with a customer-centric lensMaps key stakeholders in an account to assess the strength of the relationship and create an account outreach strategyAgrees to joint accountability with colleagues and cross-functional teams for optimal customer successPractices humility and asks for help from colleagues when faced with a challenge or unknownIs disciplined in Territory and Account Planning,



Forecasting and Quota AttainmentFollows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cyclesDemonstrates curiosity and adaptability when applying AI and agentic technology to daily work to drive efficiency and scaleQualificationsBasic Qualifications5+ years of experience in customer facing, quota carrying sales, account management or relationship management roles5+ years of experience selling SaaS solutions, CRM platforms, software platforms or consulting solutionsPreferred QualificationsBA/BS degree or equivalent in a related fieldExperience with HR softwareExperience with SaaS opportunities and Salesforce.com platformExperience selling solutions in the Public SectorKnowledge of software contract terms and conditions with the ability to create fair transactionsExperience carrying a revenue target with the ability to develop compelling strategies that deliver resultsExcellent communication, negotiation and forecasting skillsDemonstrated ability to find and manage high-level business in an evangelistic sales environmentAbility to gather and use data to inform decision making and persuade othersAbility to assess business opportunities and read prospective buyersAbility to orchestrate the closure of business with an accurate understanding of prospect needsAbility to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitorsSuggested SkillsCollaborationCommunication ForecastingAdditional InformationGlobal Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters:

📌 Account Director, Talent Solutions (New South Wales)
🏢 Linkedin
📍 New South Wales