Actionstep is seeking a Customer Support Analyst to join our team in Auckland. You’ll investigate questions, troubleshoot issues, and work directly with customers to turn tricky problems into transparent solutions.
This isn’t a scripted role; you’ll build deep knowledge of the Actionstep platform and collaborate with product and engineering teams. You’ll manage inquiries from first contact to resolution, document solutions, and help grow our knowledge base.
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📌 Customer Support Analyst: Troubleshooter & Knowledge Builder Perth (Australia)
🏢 Actionstep
📍 Australia
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