About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the Role

We are seeking an experienced Full time Control Room Officer to join our security team servicing a major industrial site in the Port Kembla region. The primary focus of this role is Control Room Operations, including CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses. Previous Rapid Response experience is required, as the role will also involve responding to alarms, incidents, and security matters across the site when required.

Key Responsibilities
Monitor CCTV, alarms, access control, and security systems
Manage and coordinate responses to incidents and emergencies
Communicate with security officers, site personnel, and emergency services
Maintain accurate incident logs and reports
Conduct Rapid Response Patrols and attend incidents when required
Perform access control, patrols, and security inspections




Provide professional customer service and stakeholder engagement

What We Offer
Ongoing training and development
Supportive team environment

To be successful, you will have:
Previous Control Room Security experience
Demonstrated Rapid Response experience
Current NSW Security Licence
Current First Aid Certificate
Current Full Driver Licence
Strong computer, CCTV, and reporting skills
Excellent communication and decision-making skills
Ability to remain calm under pressure
Qualified presentation and solid work ethic
Flexibility to work rotating days, nights, weekends, and public holidays

Industrial or high-security experience will be highly regarded.

Master License Number:

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
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📌 Security Control Room Operator City Of Wollongong
🏢 Mss Security
📍 Wollongong