Director, Global Customer Experience Trading Api Little Topar (Australia)

Director, Global Customer Experience Trading Api Little Topar (Australia)

11 Oct
|
Alpaca
|
Australia

11 Oct

Alpaca

Australia

Alpaca is seeking a Director of Customer Experience to lead and evolve the Trading API support function globally. You will manage General and VIP Support, establish service standards, and drive customer-centric improvements across regions with a sun-to-sun operating model.

You will partner with Product, Engineering, and Compliance to translate customer feedback into actionable changes, leveraging data, AI, and automation to scale as Trading API grows.
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📌 Director, Global Customer Experience Trading Api Little Topar (Australia)
🏢 Alpaca
📍 Australia

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