SmartPups Assistance Dogs For Special Needs Children – Verrierdale QLD

As Administration Coordinator, you will act as the first point of contact for many organisational enquiries and provide support across administration, HR, volunteer management, communications, marketing, fundraising and compliance. This is a hands‑on position offering variety, purpose and the opportunity to contribute to a cause that genuinely makes a difference every day.

Key responsibilities
Manage incoming enquiries and act as a gatekeeper for the organisation
Support day-to-day administration functions across all departments
Record and maintain meeting notes, staff matters and correspondence
Process staff and volunteer applications
Coordinate onboarding via CRM and schedule and manage staff performance reviews and volunteer checkins
Maintain personnel records and confidential documentation
Monitor mandatory certificates, licences and compliance requirements
Coordinate monthly staff and volunteer newsletters and stakeholder newsletters
Process and reconcile information within Xero and assist with stock control monitoring and account administration

About you
Experience in administration,



office management or coordination roles
Strong organisational and time management skills
Excellent written and verbal communication skills
Experience using Microsoft Office Suite and database systems
Experience with Xero accounting software
Confidence managing social media platforms and newsletters
Ability to handle confidential information professionally
Robust interpersonal skills and a team-oriented approach
A passion for community impact and working within the not-for-profit sector

About us
Smart Pups Assistance Dogs is one of Australia's leading assistance dog organisations, providing highly trained assistance dogs to children with special needs and their families. For over 15 years, we have been transforming lives through the powerful bond between a child and their assistance dog.
Meaningful work that directly impacts children and families
A supportive and passionate team culture
Chance to work with an impact charity
Variety and autonomy within your role
The chance to make a genuine difference every day
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📌 Administration Coordinator Receptionist Verrierdale (Australia)
🏢 SmartPups Assistance Dogs For Special Needs Children
📍 Australia