About Prometheus GroupPrometheus Group is a global leader in asset-intensive software solutions for maintenance, operations, and digital transformation across heavy industries (chemicals, energy, utilities, mining, manufacturing) and major ERP ecosystems (SAP, Oracle, IBM Maximo).
Our products enable unified enterprise asset optimization through an integrated approach to planning, scheduling, work management, and business analytics across routine and preventive maintenance, shutdowns/turnarounds, and production scheduling.Our mission is to transform how the world's leading companies manage and maintain their operations — enabling higher throughput, lower cost, and greater reliability.
Our drive and dedication to creating excellent products for our global customers are at the heart of all we do!
In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.Founded in **** and based in Raleigh NC, Prometheus has over 900 employees across 13 global offices.
The company has completed several strategic acquisitions since **** to expand its offerings in the industrial maintenance software space.About the RoleOur APAC Professional Services team is looking for an Implementation Specialist Team Lead to join our Planning & Scheduling practice.
You'll configure and implement Prometheus's Planning, Scheduling, Mobile, STO (Shutdown/Turnaround), and Analytics products for customers across mining, oil and gas, and energy/utilities — working closely with Project Managers, who own scope and schedule, while you own the technical configuration that brings each customer's requirements to life.This is a hands-on, customer-facing role for an individual who wants to grow into management.
You'll spend time understanding how our customers actually run their operations — how a mine, refinery, or utility plans and executes maintenance — and translate that into system configuration.
Most of our team comes from a software background rather than an asset-intensive industry background, so curiosity about the customer's world matters as much as technical aptitude.
Seniority is flexible: we're looking for a technically savvy, process-oriented individual, passionate about building scalable systems and delivering exceptional client outcomes,



who can do a great job and ramp up quickly, not necessarily someone who arrives with years of implementation experience under their belt.
What matters more is a genuine aptitude for configuration work and comfort engaging directly with customers.Responsibilities:Lead, mentor, and support a team of Implementation Specialists, fostering a culture of accountability, technical curiosity, and continuous improvement.Provide coaching on technical configuration, troubleshooting, and client communication best practices.Support career development through hands-on guidance and training opportunities.Configure and implement Prometheus's Planning, Scheduling, Mobile, STO, and Analytics solutions to meet customer requirements, within agreed timeframes and budgetsPartner with Project Managers and Functional Consultants to translate customer requirements into technical configurationDebug and resolve defects, and investigate and rectify customer support issues and system failuresDocument configuration decisions and produce clear reports for internal and customer stakeholdersWork directly with customers to understand their business processes, challenges, and goals, and configure the system to meet themAct as a key point of contact during complex implementations, helping resolve escalations and ensuring client satisfaction.Guide the team in maintaining clear, proactive communication with clients and other team members throughout the implementation lifecycle.Collaborate cross-functionally with Development, Support, Sales and other Professional Services team members on best practice and upcoming featuresCollaborate with Sales and Pre-Sales teams to scope technical requirements and support RFP responses.Facilitate knowledge sharing between Implementation Specialists and other departments to ensure a unified understanding of Prometheus Products.Ensure client feedback is captured and shared with relevant internal teams for continuous improvement.Support the development of internal tools and scripts to automate and simplify configuration tasks.Promote consistency in how implementation tasks are executed and documented across the team.Encourage adoption of agile practices and iterative delivery where appropriate.Occasional travel to customer sites for training or workshops (not a core requirement, but encouraged where it builds a stronger understanding of the customer's operations)About YouWe don't expect you to tick every box below — our current team spans a real mix of backgrounds, and the strongest performers have ramped up quickly from a variety of starting points.
That said, you'll ideally bring:Experience configuring or implementing enterprise software, ideally in a customer-facing capacitySAP experience is a strong plus — alternatively, hands-on plant, asset, or maintenance management experience (including local government or council maintenance environments) is equally valuedComfort learning how asset-intensive operations work — mining, oil and gas, or utilities — even without direct industry experienceStrong analytical and problem-solving skills, with excellent organisational and time managementExcellent communication skills — you'll work directly with customers as well as internal teamsBasic knowledge of programming concepts (variables, functions, scope); SQL/database query experience is a nice-to-have, not a requirement for this teamA bachelor's degree in computer science, engineering, information technology, or a related field is preferred, but equivalent hands-on experience is just as valued Why Prometheus Group?
Genuine career progression — our current team leads started as an Implementation SpecialistTraining and support from day one, working closely with experienced Project Managers and DevelopmentFlexible working arrangementsCasual dress codeHalf-day FridaysReimbursement for gym membership and health insuranceThe chance to work with some of the largest asset-intensive companies in the worldPrometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

📌 Implementation Specialist Team Lead Planning & Scheduling (Brisbane)
🏢 Prometheus Group
📍 Brisbane