AG Warehouse is one of Australia’s largest independent rural retail businesses, operating over 30 locations across Victoria, Tasmania, and Southern New South Wales. Backed by Saputo Dairy Australia, we support farming customers across dairy, livestock, cropping, and lifestyle sectors with trusted advice and quality products.

AG Warehouse is looking for a proactive and customer-focused Credit Officer to join our team.

In this role, you will manage credit risk and collections across an assigned debtor portfolio. You will work closely with customers, store managers and internal sales teams to support timely payments, resolve account queries and achieve positive commercial outcomes.

This is a excellent opportunity for someone with experience in credit or accounts receivable who enjoys building relationships, solving problems and taking ownership of their work.

Key responsibilities
Manage collections and follow up outstanding customer payments
Monitor debtor accounts and ensure compliance with agreed credit terms
Process and allocate incoming payments accurately
Conduct credit risk assessments for new and existing customers
Resolve account queries and disputes in a timely and professional manner
Build robust relationships with customers,



store managers and sales teams
Support collection targets through proactive customer contact
Prepare reports and analysis relating to debtor performance and bad debts
Apply credit policies and elevate higher-risk matters when required

You will bring:
Experience in credit, accounts receivable or a related accounting role
Strong communication and negotiation skills
Confidence managing customer conversations and payment follow-ups
Strong analytical and problem-solving skills and excellent attention to detail and accuracy
The ability to work independently and manage competing priorities
Experience using credit management systems and Microsoft Excel
A collaborative, customer-focused approach

This role gives you the opportunity to manage a varied customer portfolio while working closely with teams across AG Warehouse. You will play an key role in supporting cash flow, managing credit risk and helping the business maintain strong, sustainable customer relationships.

AG Warehouse are an equal opportunity employer and all applicants must have Australian work rights.
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📌 Credit Officer Melbourne
🏢 Saputo
📍 Melbourne