POSITION: IT Officer – Full-timeSalamah College, an Islamic, independent, and comprehensive coeducational K-12 college, is dedicated to providing a caring and personalized education for young Australian Muslims.
Established in ****, Salamah College has grown significantly, now welcoming over 1,400 students.Position Overview:Salamah College is seeking a proactive and skilled IT Officer to join our dynamic team.
This role offers the opportunity to contribute to a supportive educational environment while managing and enhancing our technology infrastructure.Key Responsibilities:Technical Support:
Use FreshService to handle incoming tickets and requests
Troubleshoot Windows devices, iPads, and network/software issues
Escalate complex problems as needed
Systems Administration:
Maintain and update Moodle and Sentral
Manage Microsoft Azure and Office 365 accounts and settings
Perform routine system checks and updates
Communication & Training:
Clearly explain technical processes to non-technical staff and students
Develop user guides and provide basic training sessions
Time Management:
Efficiently prioritize multiple open tickets in a fast-paced setting




Track and follow up on issues to ensure timely resolution
Community Engagement:
Support school programs and events
Foster a positive, tech-friendly culture
Key Selection Criteria:1.Qualifications & Experience
TAFE/university IT qualification (completed or near completion)
Relevant IT support experience, preferably with FreshService
2.Technical Proficiency
Proficient with Windows, iPads, LMS (Moodle, Sentral), and cloud platforms (Azure, Office 365)
Basic networking and IT security knowledge
3.Communication & Time Management
Strong interpersonal and communication skills
Proven ability to manage and prioritize multiple support tasks
4.Community EngagementWillingness to participate in co-curricular activities and programsAdditional Requirements:Valid Working with Children Check (or equivalent)Flexibility for occasional after-hours workHow to Apply:If you are interested in contributing to our vibrant school community, please send your resume to ****** more information about Salamah College, please visit our website at closing date: Friday 18 April **** at 5pm.

📌 It Officer (Sydney)
🏢 Salamah College
📍 Sydney