Administration Trainee - Customer Service & Records (Inclusive Traineeship)Petersham, NSW, Australia Inner West CouncilJob Openings Administration Trainee - Customer Service & Records (Inclusive Traineeship)About the job Administration Trainee - Customer Service & Records (Inclusive Traineeship)Ability Advocates Australia is partnering with Inner West Council to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the Inclusive Traineeship Program ****.This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles,



with structured support.About the Inclusive Traineeship ProgramThe program combines:Formal trainingSupported onboardingOngoing professional supportAbout This Role – Customer & Governance ServicesThese roles involve interaction with customers or internal stakeholders, supported by:Explicit scripts and proceduresTeam supervisionThe environment may be busy at times but is well structured.Key ResponsibilitiesDepending on the team, you may:Respond to enquiries (phone, email or in person)Manage documents and recordsTrack requests and correspondenceUpdate systems accuratelyEscalate complex matters appropriatelyThis Role May Suit You If You:Like helping people or problem solvingWant to build communication confidenceAre comfortable learning scripted responsesPrefer having clear guidance and support
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📌 Inclusive Admin Trainee: Customer Service & Records (Sydney)
🏢 Ability Advocates
📍 Sydney