Join the team behind one of Australia's leading event and entertainment destinations, Sydney ShowgroundPlay a key role in delivering exhibitions, concerts, festivals, sporting events and public eventsBe the primary in office contact for clients during event delivery, ensuring exceptional service and operational outcomesWork closely with event organisers, contractors, emergency services and internal stakeholdersTake ownership of venue presentation, crowd management, ticketing, signage and event operationsEnjoy a fast-paced environment where no two events are the sameBe part of a passionate team delivering world-class event experiencesFlexible working environment with a strong commitment to work-life balanceSalary packaging optionsSalary protection insuranceNovated lease optionsFree onsite parkingGenerous Employee Assistance ProgramComplimentary Sydney Royal Easter Show tickets and mealsStaff draws for Sydney Showground eventsSubsidised superannuation life insurance premiumsStaff engagement events and wellbeing programsAccess to Sydney Olympic Park employee membership programWhy work with us?
Join the team behind one of Australia's leading event and entertainment destinations, Sydney ShowgroundPlay a key role in delivering exhibitions, concerts, festivals, sporting events and public eventsBe the primary on-site contact for clients during event delivery, ensuring exceptional service and operational outcomesWork closely with event organisers, contractors, emergency services and internal stakeholdersTake ownership of venue presentation, crowd management, ticketing, signage and event operationsEnjoy a fast-paced environment where no two events are the sameBe part of a passionate team delivering world-class event experiencesFlexible working environment with a strong commitment to work-life balanceSalary packaging optionsSalary protection insuranceNovated lease optionsFree onsite parkingGenerous Employee Assistance ProgramComplimentary Sydney Royal Easter Show tickets and mealsStaff draws for Sydney Showground eventsSubsidised superannuation life insurance premiumsStaff engagement events and wellbeing programs15% staff discount at onsite caféStaff engagement events and wellbeing programsAccess to Sydney Olympic Park employee membership programAbout The Role...Are you an experienced event operations professional who thrives in a fast-paced environment and enjoys delivering exceptional event experiences?
Sydney Showground is seeking a proactive and customer-focused Floor Manager to coordinate and oversee the successful delivery of events across our world-class venue precinct.As the primary on-site contact for clients during events, you will be responsible for ensuring client requirements are met while maintaining Sydney Showground's high standards of presentation, safety and service delivery.Working closely with clients, contractors, event staff and internal departments, you will coordinate venue operations including event setup, crowd management, ticketing, patron movement, signage, contractor activities and venue presentation.
You will identify and resolve operational issues, facilitate event requirements and ensure services are delivered efficiently and safely.The role also plays an important part in maintaining Workplace Health and Safety standards, monitoring compliance, managing risks and protecting the interests of the Royal Agricultural Society of NSW, its guests and its assets.This is a hands-on role suited to someone who enjoys working with people, solving problems and remaining calm under pressure.
Due to the nature of the events industry, flexibility to work evenings, weekends and public holidays is essential.About You...You are a highly organised and customer-focused professional with experience in venue operations, event delivery or customer service management.You enjoy working with a diverse range of clients and stakeholders and take pride in delivering exceptional event experiences.
You are a natural communicator, thrive in dynamic environments and can confidently manage multiple priorities simultaneously.To Be Successful, You Will DemonstrateTertiary qualification in Venue Management, Event Management or a related field,



or equivalent industry experienceCurrent Class C Driver's LicenceStrong verbal and written communication skillsProven customer service and stakeholder management skillsUnderstanding of Workplace Health and Safety requirementsAbility to work independently and exercise sound judgementStrong organisational skills and attention to detailAbility to manage competing priorities and meet deadlinesNegotiation, problem-solving and conflict-resolution skillsAbility to build productive relationships with clients, contractors, suppliers and internal teamsConfidence using Microsoft Office SuiteA commitment to delivering outstanding service and event outcomesDesirablePrevious experience in venue operations, event management or customer service supervisionExperience working on major eventsUshering, crowd management or front-of-house experienceExperience supervising casual staff or contractorsExperience using Momentus (formerly Ungerboeck) Event Business Management SystemKnowledge of venue operations and event infrastructureResponsible Service of Alcohol (RSA) certificationSenior First Aid CertificateFire Warden certificationAbout Us...Sydney Showground is one of Australia's leading event and entertainment precincts, delivering a diverse program of exhibitions, conferences, concerts, festivals, sporting events and major public events throughout the year.Based in Sydney Olympic Park, Sydney Showground is home to the iconic Sydney Royal Easter Show and hosts some of the country's most recognised brands, venues and live experiences.
As part of the Royal Agricultural Society of NSW (RAS), we are committed to creating exceptional event experiences while supporting the long-term success of the events industry.Join our team and play a role in delivering unforgettable experiences at one of Australia's most dynamic event destinations.We celebrate diversity, equity, and inclusion.
Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds.
Your unique perspective and experience are valued here.
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📌 Floor Manager Full Time, Permanent (Sydney)
🏢 Sydney Showground
📍 Sydney