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Job FunctionFinance
Job Sub FunctionAP/AR
Job CategoryProfessional
All Job Posting LocationsNorth Ryde, New South Wales, Australia
Job DescriptionThe I2C Associate Manager (Collections) is accountable for end-to-end service delivery within the Invoice-to-Cash Collections and Dispute process for ANZ market cross all sectors, as part of J&J; Global Services Finance.
This role owns complex, strategic customer portfolios, drives sustainable cash outcomes through sound risk management, and customer-centric collections strategies.
This role reports to the I2C Manager.
Key ResponsibilitiesBe compliant with applicable laws and regulations,



and follow guidelines in the J&J; CredoMaintain Operational ExcellenceStrategic Portfolio Ownership & Market EngagementCross-Functional Engagement & Enterprise AlignmentCompliance, Governance & Risk Accountability
Qualifications
EducationBachelor's degree or equivalent is required, preferably in Accounting or Finance or related business discipline.CPA, CMA, MBA or other relevant professional certifications are preferred.
Experience & BackgroundMore than 6 years of relevant work experience, preferably in Finance, Invoice-to-Cash operations.Strong background in Finance, AR processes, and compliance requirements.Proven experience across the end-to-end Invoice-to-Cash process (ex. Cash Application, Credit, Collections, Dispute Management); with demonstrated depth in Collections & Dispute Management and experience in complex, high-value, high-risk customer portfoliosExperience in healthcare industry is an advantage
Skills & CompetenciesAdvanced negotiation and stakeholder management skills.Strong risk assessment, and decision-making capability.Ability to influence cross-functional partners and drive enterprise-wide alignment.
Required Skills
Preferred SkillsAccountingAccounts Payable (AP)Accounts Receivable (AR)Analytical ReasoningBudget ManagementCash Flow ManagementCollaborationCollectionsCommunicationCritical ThinkingFinancial AnalysisFinancial CompetenceFinancial RecordkeepingFinancial ReportsFinancial Risk Management (FRM)Multi Currency AccountingProactive BehaviorProblem Solving
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📌 Invoice To Cash Senior Lead Analyst (Sydney)
🏢 Johnson & Johnson Innovation
📍 Sydney