Magna Constructions is a growing residential and commercial construction company specialising in insurance building repairs and restoration.
We partner with some of Australia's largest insurers, delivering reinstatement works following flood, fire, water, mould, and storm damage events.About the RoleWe don't just manage claims, we help people rebuild after unexpected events.
We're looking for a highly organised and proactive Administration professional to join our Kirrawee team in a part time role (Wednesday to Friday) at the centre of a fast-moving, high-volume environment.This is a role for someone who thrives on variety, enjoys being the go-to support person, and takes pride in keeping things running smoothly behind the scenes.What You'll Be DoingYou'll play a key role in supporting our Case Managers, Supervisors, and wider team, keeping communication flowing and operations on track.Provide day-to-day administrative support across the team and to external stakeholdersManage high-volume inboxes and phone lines with confidence and efficiencyRespond to enquiries from clients, customers, and contractors (both inbound and outbound)Assist with processing new claims,



including triaging make safes and booking site attendancesUpdate and maintain job information across internal systems and client portalsEnsure all claim activity records are accurate, detailed, and up to dateCoordinate and manage communications between clients, customers, and contractorsWork within structured KPIs in a fast-paced environmentWhat We're Looking For2-3 years' experience in administration or customer service (construction or insurance highly regarded)Strong attention to detail with the ability to work accurately at paceConfident communicator who can build rapport with a range of stakeholdersComfortable navigating systems, software, and claims platformsA team player who takes initiative and solves problems before they **escalate**Excellent organisational and time management skillsStrong critical thinking and problem-solving abilityWhat We OfferWork close to home with genuine work/life balanceA supportive, collaborative team environment where people are valuedCompetitive salary based on experienceA qualified yet down-to-earth team cultureModern office space with a relaxed dress codeRegular social events and team connection
#J-*****-Ljbffr

📌 Claims Assistant - Part Time Role (Sydney)
🏢 Magna Constructions
📍 Sydney