Job Description

Based: Liverpool and Campbelltown (Split Practices)

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Position Purpose:

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Our practice is primarily based in Liverpool, South Western Sydney with both public and private appointments. Our Medical Receptionists ensure all patients receive excellent service in a qualified and caring environment. The Medical Receptionists work collaboratively with the senior surgeon, other medical receptionists and external Health Specialists in both the public and private healthcare system.

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Ability to produce accurate and timely patient quotes

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Ensuring billing is completed accurately and in a timely manner

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Familiarisation with Medicare billing procedures

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Usage of Eclipse system

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Ability to communicate effectively with doctors, staff and patients

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Ability to prioritise and organise workflow effectively

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Ability to protect patient privacy and confidentiality

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Ability to work as part of a team, as well as independently

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High level of emotional intelligence

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Excellent telephone manner

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Excellent personal presentation

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Ability and desire to learn new skills

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High level of attention to detail

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A minimum of one years’ experience as a medical secretary or receptionist

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Proficient in Genie medical software (Training available)





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Ability to communicate calmly and effectively with patients, Doctors and staff

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Good understanding and use of Microsoft Office

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Reports to:

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Duties & Responsibilities Include but not limited to:

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Answer incoming phone calls efficiently, confidentially and politely at all times.

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Book, change and cancel patient appointments in keeping with guidelines

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Conduct face to face contact with patients with a caring and polite attitude

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Ensure messages are complete, details correct and relay in a timely manner

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Ensure patient records are kept up to date

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Ensure that all patient reports and records are ready, available for patient consultations

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Ensure safety and cleanliness of reception, waiting room areas and the office in general

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Ability to drive to the practice's various locations regularly

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Stock take and ordering of stock

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Other duties as assigned

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The successful candidate will be remunerated award levels.

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Applicants must be available for versatile working hours, Tuesday to Friday with some early morning starts and late afternoon finishes.

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What can I earn as a Medical Receptionist
J-18808-Ljbffr

📌 Medical Receptionist Part Time Tamworth (Australia)
🏢 Dr Lucia Saliba
📍 Australia