Support a friendly, close-knit business services team at a well-established Sydney CBD chartered accounting firmGenuine scope to grow the role over time, including exposure to ASIC and company secretarial workConvenient CBD location, opposite Town Hall StationSupport a friendly, close-knit business services team at a well-established Sydney CBD chartered accounting firmGenuine scope to grow the role over time, including exposure to ASIC and company secretarial workConvenient CBD location, opposite Town Hall StationOur client is a well-established chartered accounting and advisory firm based in Sydney's CBD, opposite Town Hall Station.
With around 50 staff across business services, audit, strata, financial planning and superannuation, the firm has a strong reputation for client service and a supportive, close-knit team culture.Due to an internal move, an opportunity has arisen for an experienced Client Service Coordinator to join the business services team, supporting a group of around 20 accountants across three teams.The OpportunityReporting to the Office Manager, you will be the first point of contact for the firm's centralised client service inbox, coordinating the flow of work between the accountants and the firm's offshore outsourced team.This is a genuinely varied role with real scope to expand over time,



and the successful candidate will have input into how the position develops.Key responsibilities include:Managing the centralised CSC inbox and coordinating outsourced tax return preparationQuality-checking completed work before it goes back to the accountantPreparing documents for client signing via DocuSignFollowing up WIP, debtors, billings and engagement lettersCovering reception on a rostered basis, including lunch cover and daily mail collectionProviding ASIC and company secretarial support as requiredBuilding robust working relationships across the accounting teamsAbout YouPrevious experience in a Client Service Coordinator or practice administration role within an accounting firmExperience collating tax returns and liaising with the ATOSome exposure to ASIC company secretarial work, highly regarded though not essentialStrong communication skills and the confidence to follow up busy accountants directlyA proactive, resilient approach, comfortable managing competing prioritiesA genuine interest in building long-term relationships and growing within the roleWhat's on OfferPackage up to $93K, dependent on experience, with scope for more for a standout candidate with ASIC experienceFull-time, based in the office, with some flexibility considered after probationMonthly team drinks, twice-yearly staff lunches and a Christmas partyA supportive, sociable team environment with long-tenured staffGenuine opportunity to grow the scope of the role over time
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📌 Client Services Coordinator (Sydney)
🏢 Hedley Scott Recruitment
📍 Sydney