Job Description
Full time or Part time Pest Control Service Co-ordinator
Work within a dynamic, supportive and cooperative team environment
Opportunities for growth and development.
We have an excellent chance for aPest Control Service Co-ordinatorto join our team remotely on a full-time basis.
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.
The core responsibilities in this role include:
Receiving inbound calls and email enquiries from our customers
Proactively making outbound calls to our existing customers to promote our products and services
Resolving customer queries quickly and accurately
Scheduling appointments for our customers
Converting incoming enquiries into sales opportunities
Liaising with your fellow colleagues
Meeting call and internal sales targets




Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
Requirements:
Experience working in customer service or call centre environments (essential)
Demonstrated experience in phone sales and converting enquires into sales
Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
Proficient with communicating verbally and electronically
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to focus on delivering a 'wow' experience to customers
Ability to work in a team environment to support fellow colleagues
Skilled, reliable and punctual
Accurately enter data into systems
We operate 2 brands: Pesteco (Pest Control Services) and Saneco (Hygiene, First Aid and Washroom Services)
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📌 Full Time Or Part Time Pest Control Service Co-Ordinator (Melbourne)
🏢 Pesteco Pty
📍 Melbourne