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About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
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About the role
We are looking for a highly experienced Technical Lead Network Security to join our Managed Security Engineering team.
This is a senior, hands on engineering role for someone who is comfortable being the technical escalation point across complex enterprise customer environments.
You will work heavily across Fortinet and Palo Alto, with responsibility spanning troubleshooting, incident leadership, design, optimisation, change delivery and ongoing service improvement.
The role goes beyond keeping firewalls operational.
You will be expected to understand the wider network underneath the security stack, build credibility with customers, identify where environments can be improved and help turn reactive managed services into more proactive engineering outcomes.
You will also provide technical guidance to other engineers, support major incidents and act as a trusted technical advisor to customers.
What you will be doing
Act as a senior technical escalation point across complex network security environments
Provide advanced support and troubleshooting across Fortinet and Palo Alto platforms
Investigate and resolve complex issues involving:
firewall policy
NAT
VPN and IPsec
routing
HA and failover
SD-WAN
connectivity and traffic flow
Lead or support major P1/P2 incidents, including technical coordination, restoration, root cause analysis and post-incident improvement
Manage and troubleshoot centrally managed environments using tools such as FortiManager and Panorama
Review existing customer environments, identify technical risks, gaps and areas for improvement
Develop practical recommendations and improvement plans for customers
Contribute to network security architecture, design and implementation activities
Perform advanced configuration, upgrades, patching and optimisation across production environments
Support customer change processes and ensure changes are well planned, tested and documented
Troubleshoot across the wider network stack, including routing, switching and application connectivity
Work with technologies such as BGP, OSPF, VPNs, load balancing and enterprise networking




Contribute to automation and operational improvement using tools such as Ansible, Terraform or scripting where appropriate
Mentor and support engineers, helping build troubleshooting capability and technical confidence across the team
Build strong customer relationships and act as a trusted technical advisor
Help move services from reactive support towards proactive improvement and engineering
Skills & experience
We are looking for someone with strong production experience across enterprise network security environments.
You will ideally bring:
Deep hands-on experience with Fortinet / FortiGate
Strong hands-on experience with Palo Alto Networks
Experience with FortiManager and/or Panorama
Strong understanding of:
routing and switching
BGP and OSPF
NAT
VPN / IPsec
HA and failover
SD-WAN
firewall policy and traffic flow
Strong troubleshooting capability across complex network and security incidents
Experience working with large, live production environments
Experience leading or playing a key technical role during major incidents
Ability to troubleshoot issues end-to-end rather than looking only at the firewall
Experience working across managed services, consulting, enterprise or multi-customer environments
Strong change management and production support discipline
Ability to assess an unfamiliar setting and identify technical risks and improvement opportunities
Experience communicating technical recommendations clearly to customers and stakeholders
Confidence mentoring and supporting other engineers
Experience with load balancing technologies such as F5 would be beneficial
Exposure to automation using Ansible, Terraform, Python, PowerShell or similar would be advantageous
Exposure to cloud networking across Azure and/or AWS would be beneficial
Benefits of working at Accenture:
18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities.
Certified as a Family Inclusive Workplace




Flexible Work Arrangements - centered around Accenture's Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
We are proud to be in the top 3 of last year's Diversity & Inclusion Index!
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All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.
You'll also have opportunities to hone your functional skills and expertise in an area of specialization.
We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster.
Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.
The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
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📌 Technical Lead (Tasmania)
🏢 Accenture
📍 Tasmania