Job Description
WFM Systems Team Leader
Are you an experienced workforce management systems specialist ready to step into a role with genuine ownership and autonomy?
This newly created position will lead a small team and take ownership of the systems supporting workforce management, time and attendance, and payroll.
You'll initially lead the existing RosterOn workplace while helping shape a major future project to implement a new WFM platform.
What you'll be doing
Lead, support and develop a small team of WFM Systems Administrators
Own the configuration, maintenance and optimisation of the current WFM platform
Coordinate system changes linked to awards, enterprise agreements and legislative requirements
Develop test plans and guide the team through system testing
Manage upgrades, integrations, enhancements and change controls
Ensure workforce data is accurate and flows correctly into payroll
Work closely with Payroll, HR, Employee Relations, Finance, IT and operational teams
Partner with vendors to resolve issues and improve system performance
Improve system documentation, processes and user support
Identify opportunities for automation and continuous improvement
Help shape and implement the organisation's future WFM platform
What we're looking for
Experience supporting or managing a WFM,



time and attendance or workforce scheduling system
Exposure to RosterOn, Optima, UKG, Kronos, Dayforce, Humanforce, TimeTarget or a similar platform
A strong understanding of how WFM data integrates with payroll
Experience interpreting awards, enterprise agreements or other industrial requirements
Confidence managing system configuration, testing, upgrades and change
Strong problem-solving skills with a focus on accuracy and compliance
The ability to work with technical and non-technical stakeholders
Previous leadership, mentoring or team coordination experience
Strong Excel, reporting and data analysis skills
Formal qualifications in payroll, HR systems or IT would be useful, but practical systems experience is more important.
Why consider it?
This is a newly created role, giving you the autonomy to shape the function, improve how the team operates and take real ownership of the WFM environment.
You'll lead the current platform while playing a key role in the selection, design and implementation of the system that replaces it.
If you're currently a Senior WFM Systems Administrator, Workforce Systems Lead, WFM Specialist or experienced systems SME looking for your next step, we'd love to hear from you.
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📌 Wfm Systems Team Lead (Melbourne)
🏢 Precision Sourcing Australia
📍 Melbourne