Job Description
We are looking for a motivated and customer-focused Sales & Admin Assistant to join our small team at Rev-Bikes in Nunawading.
Part time or full time considered, with plenty of flexibility to suit the right candidate.
Rev-Bikes sell & service e Bikes, e Trikes and e Tandems (and a growing range of Adaptive e Bikes), as well as installing low-powered Conversion Kits to electrify existing bicycles.
Our customers vary widely, but are often retirees and people with various disabilities.
This is a dynamic, hands-on role combining customer sales, retail support, and administrative duties.
You will be the face of the store—helping customers find the right eBikes and accessories, while ensuring smooth day-to-day operations behind the scenes.
If you are energetic, organised, and passionate about delivering great customer experiences, this role may be a great fit for you.
Key Responsibilities
Welcome and assist customers in-store, via phone, and email
Understand customer needs and recommend suitable bicycles and accessories
Drive sales through consultative selling and product knowledge
Handle customer enquiries and follow-ups to ensure satisfaction
Support after-sales service and customer retention
Administration & Operations
Process sales accurately using POS systems
Maintain customer records and CRM updates
Assist with invoicing, quotes, and general admin tasks
Support store presentation, merchandising,



and displays
Stock & Inventory Support
Assist with stock management, tagging, and receiving deliveries
Support stocktakes and inventory reporting
Monitor and report low stock levels
Team Support
Work closely with the sales and workshop teams
Support marketing promotions and in-store campaigns
Contribute to a positive and high-performing team culture
About You
We are looking for someone who is:
Passionate about bikes & the cycling lifestyle (essential to have at least some experience with bicycles)
Confident in customer service and/or retail sales
Clear communicator (excellent English) with a friendly and professional approach
Highly organised with great attention to detail
Comfortable using computers, ideally experienced with Xero & Shopify (or happy to learn)
Sales-driven, with a willingness to learn and grow
Reliable, mature, proactive, and a solid team player
What We Offer
Supportive and energetic team environment
On-the-job training and product knowledge development
Opportunity to grow within the business
Staff discounts on bikes and accessories
Performance-based incentives (where applicable)
Key Performance Areas
Sales performance and conversion rates
Customer satisfaction and service quality
Accuracy in administration and stock handling
Contribution to team and store performance
#J-*****-Ljbffr

📌 Sales & Admin Assistant (Melbourne)
🏢 REV Bikes
📍 Melbourne