Title
Level 2/3 IT Support / Infrastructure Technician – FIFO ***** per hour Super
Company
Pearson Carter is recruiting for an IT service provider supporting a major Western Australian mining operation.
You'll take on varied site support work across enterprise infrastructure, with excellent camp facilities, food and accommodation during your FIFO assignment.
Responsibilities
Deliver Level 2/3 IT support to keep site users and operational teams working effectively.
Troubleshoot desktops, laptops, hardware and end-user applications.
Resolve networking, communications and wireless connectivity issues across the site.
Support servers and infrastructure, working with technologies including Cisco, Dell, Cisco UCS and Pure Storage.
Work independently on site, coordinating with wider technical teams and escalating complex issues when required.
Experience
Essential:
Previous FIFO experience.
Strong Level 2/3 IT support experience, with broad knowledge of desktop support, networking, communications, servers and infrastructure.
Explicit communication and a practical, customer-focused approach to troubleshooting.
Confidence working independently in a remote environment and in hot, challenging site conditions.
Advantageous:




Experience supporting mining operations or other remote sites.
Exposure to Cisco networking, Dell hardware, Cisco UCS, Pure Storage and enterprise wireless environments.
Operational Technology (OT) experience.
Salary
***** per hour Super
, depending on experience.
You'll join on an
initial three-month contract
, with potential to extend based on performance.
The assignment offers excellent camp facilities, food and accommodation, alongside exposure to a varied enterprise technology environment.
Location
FIFO to a mining site in Western Australia.
You'll provide hands‐on support in a remote operational environment where reliable infrastructure and responsive IT service make a direct difference to daily work.
Keywords
Level 2 IT Support, Level 3 IT Support, L2 Support, L3 Support, IT Support Technician, Infrastructure Technician, Desktop Support, IT Support Engineer, Infrastructure Support, FIFO, Fly In Fly Out, Mining IT, Remote Site Support, Western Australia, WA, Australia, Cisco, Dell, Cisco UCS, Pure Storage, Networking, Wireless, Communications, Servers, Hardware, Enterprise Infrastructure, MSP, Operational Technology, OT, Contract.
#J-*****-Ljbffr

📌 It Support (Western Australia)
🏢 JobsTrackR
📍 Western Australia