Lead one of USU's flagship hospitality venues in the heart of Sydney Uni
Build and develop a high-performing team in a fast-paced, vibrant environment
Make a real impact across customer experience, events, sales and venue growth
WHO WE ARE
We are Australia's largest and oldest Student Union, right at the heart of life on the University of Sydney campus.
As the primary provider of coffee and food on campus, we operate a diverse range of cafés, bars and quick-service venues serving students, staff and visitors every day.
We're here to create vibrant campus experiences, and our venues play a huge part in that.
We're also committed to a sustainable future and embedding sustainability into everything we do — from our cafés and events to our student programs and facilities.
WHO YOU ARE
You're an experienced hospitality leader who thrives in a busy environment and knows how to create a great experience for both customers and your team.
As Venue Manager of Courtyard Café & Bar, you'll take ownership of one of USU's key food and beverage venues.
This is a hands‐on leadership role where you'll lead a large team, drive the day-to-day operation and help shape the future of the venue.
You'll be someone who enjoys being visible on the floor, supporting your team through busy service, coaching and developing people, and keeping standards high.
At the same time, you'll be commercially minded - comfortable managing labour, stock, rostering and costs, and always looking for opportunities to improve the customer experience and grow the business.
You'll work closely with our kitchen and Operations teams across coffee, food, bar, catering and events, while building strong relationships across USU and the wider University community.
The role has genuine scope to make an impact on the team culture, the customer experience and the overall success of the venue.
ESSENTIAL SKILLS
At least 2 years' venue management experience in a busy café,



restaurant or similar hospitality workplace
Strong people leadership and customer service skills
Confidence managing large teams and day-to-day venue operations
Experience with rostering, labour, stock and inventory management
Experience in high-volume café service and an understanding of bar operations
Current RSA and Food Safety Certificate
Good understanding of HACCP or food safety requirements
Organised, proactive and calm under pressure
Genuine passion for hospitality and developing people
THE PERKS
Daily $15 meal allowance and USU-wide discounts.
Free USU Rewards membership from commencement.
17.5% Annual Leave Loading
20 days Annual Leave + 8 extra days ( Life Leave, Christmas Break and Easter)
DESIRABLE SKILLS
Tertiary qualifications in hospitality, catering or a related field
Experience with events and catering
Knowledge of WHS and/or the University or student-union environment
HOURS OF WORK
38 hours per week, with some flexibility required depending on business needs, including occasional evenings and weekends.
START DATE
ASAP
ABOUT THE USU
The USU (University of Sydney Union) is proudly Australia's oldest and largest not-for-profit student organisation, dedicated to providing students with the best possible university experience.
Led by a student board elected by our members, the USU delivers festivals, events, student programs and volunteering opportunities, supports more than 200 Clubs and Societies, and operates bars, cafés, food and retail outlets across campus.
USU is committed to promoting a workplace of equal chance.
We value diversity and inclusion and encourage applications from people from all walks of life.
Help make us better by joining our team.
We do not accept unsolicited agency applications.
Due to the volume of applications received, shortlisted applicants will be contacted within approximately four weeks of the role's closing date, or four weeks from the date of application if no closing date is specified.
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📌 Venue Manager Courtyard Café (Sydney)
🏢 USU
📍 Sydney