## Recoveries SpecialistApply: West Perth: Full time: Posted Today: End Date: October 22, **** (12 days left to apply): JR******We are seeking focused and results orientated individuals to join our Recoveries team.
These roles are responsible for managing our motor recovery claims, whilst delivering exceptional member service.
**Location:** West Perth offices & Work from home 50% of the time**Working hours:** Full time - 37.5 hours per week**Hours:** Work Monday to Friday and have weekends free!
Alternate Shifts including 7am to 3pm and 9am to 5pm**Pay:** Competitive base salary + super + incentives + discounts!
**Training:** You will be set up for success with in-depth training and on the job support**Team:** Working for an Insurance market leader you will be working with collaborative, supportive and likeminded individuals, with leaders who focus on your career development **What will you be doing?
*** Manage recovery files to maximise outcomes.
* Investigating liability and identifying recovery opportunities from third parties and their insurers.
* Negotiating settlements and pursuing recoveries through direct contact, legal channels, or external providers.
* Communicating clearly and professionally—both verbally and in writing—throughout the recovery process.
* Monitoring recovery performance and contributing to continuous improvement initiatives.
* Ensuring all claims are managed in line with RAC Insurance policies, procedures, authority limits, legislative and regulatory requirements.
* Collaborate with colleagues and contribute to a supportive team environment.




* Deliver service that consistently exceeds member expectations.
**What are we looking for?
*** Experience in recoveries, debt collection, or claims handling.
* Solid understanding of motor vehicle liability principles.
* Excellent communication, negotiation, and dispute resolution skills.
* High attention to detail and the ability to make informed decisions based on evidence.
* Empathy and professionalism when handling challenging conversations.
* Self-motivated and capable of working independently.
* A team player who actively supports and uplifts others.
* Previous experience in the motor insurance industry (highly regarded).
* A genuine commitment to putting members at the heart of everything you do.
**What's in it for you?
*** A workplace culture where our people feel valued, respected and empowered.
* Work in flexible ways that meet work/life commitments and support wellbeing.
* Be part of a purpose led organisation that gives back to the WA community.
* An environment that values ongoing career development* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services* Opportunities for community engagement and corporate volunteering Apply online now by sending us your cover letter and CV showcasing what you can bring to the team.
**Applications close COB Wednesday 21st October ****.** *We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
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#J-*****-Ljbffr

📌 Recoveries Specialist (Perth)
🏢 Royal Automobile Club of WA
📍 Perth