This is not your average "order the milk and book a meeting room" role.
This is the kind of role where you're the glue, the organiser, the fixer, the person who somehow knows where everything is and who to talk to when things get weird (which, in IT, happens more often than we'd like to admit).
About Us
First Focus is Australia's best Managed Service Provider (MSP), with around 450 technical professionals across Australia, New Zealand, and the Philippines.
We've been growing for more than 15 years by consistently winning new clients and raising the bar on what an MSP should be.
About the role
This is a people-focused role where no two days will be the same.
You'll manage the day-to-day office experience, support employee engagement and help create a workplace where people feel happy, connected and valued.
You'll work closely with our Chief People Officer, executive team and other Office and Branch Managers across Australia, Recent Zealand and the Philippines.
What you'll be doing
Managing the day-to-day operations of our Brisbane office
Supporting executive team members with scheduling and communications
Creating a welcoming and memorable experience for new employees
Helping organise social events, travel and team activities
Supporting employee engagement, recognition and workplace initiatives
Managing office facilities, vendors, equipment and our Tesla fleet
Administering people-related systems, including our LMS and engagement platforms
Working collaboratively with our Gold Coast Office Manager and wider People team
Supporting branch offices in other states
Being a positive influence in the office and helping maintain a great team culture
Catching those curve balls when they come
What we're looking for
We're looking for someone who:
Is down-to-earth, organised and enthusiastic




Has experience in office management, executive assistance or a similar role
Has strong administration skills and excellent attention to detail
Is tech-savvy and comfortable learning new systems
Has strong communication and facilitation skills
Loves being around people and helping others feel supported
Has high emotional intelligence and a good sense of humour
Relates strongly to the First Focus values
Has experience in HR or other people-focused functions, or a genuine interest in people and culture
Has easy access to our Brisbane CBD office, as this is primarily an office-based role
What we offer
Part-time work, approximately three days per week or 0.6 FTE
Competitive salary of up to $100,000 FTE
Flexible working arrangements
A paid study day every month, pro-rata
FastTrack mentoring and LinkedIn Learning opportunities
Regular training and professional development
Access to our Employee Assistance Program
Opportunities to join our MAD Council, focused on equality, charity and the environment
Paid volunteer leave each year
Participation in our company profit share pool after two years
Inter-office travel opportunities
Regular social events and a genuinely supportive team culture
A modern Brisbane CBD office close to public transport
Why First Focus?
Nine-time winner of "Best MSP in Australia"
A fast-growing organisation with strong momentum
Refreshingly little bureaucracy
A strong focus on employee wellbeing and development
A workplace where growth and learning are genuinely encouraged
First Focus welcomes applications from neurodiverse candidates.
We encourage and appreciate disclosure during the application process so we can provide our Neurodiversity Statement and discuss flexible options to help you best showcase your skills.
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📌 Office Manager / Executive Assistant | Part-Time (Brisbane)
🏢 First Focus It
📍 Brisbane