Job Description
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Summary:
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As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to gain valuable experience while contributing to a friendly and energetic team environment.
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Responsibilities:
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Greet customers warmly and assist them with their orders
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Provide information about menu items and specials
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Handle customer inquiries and resolve any issues promptly
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Maintain cleanliness and organisation of the service area
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Process transactions accurately and efficiently
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Assist in food preparation and presentation as needed
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Collaborate with team members to ensure smooth operations
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Qualifications:
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No formal education required; a passion for customer service is essential
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Previous experience in a customer service role is an advantage but not mandatory
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Strong communication and interpersonal skills
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Ability to work in a fast-paced environment
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Basic numeracy skills for handling transactions
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Flexibility to work varied hours, including evenings and weekends
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Customer Service (Phone/Counter)
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A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week.
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📌 Pizza Riveria - Customer Service Assistant (Townsville)
🏢 Ottos Group
📍 Townsville