Job Description
WFM Systems Team Leader n
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Are you an experienced workforce management systems specialist ready to step into a role with genuine ownership and autonomy?
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This newly created position will lead a small team and take ownership of the systems supporting workforce management, time and attendance, and payroll.
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You'll initially lead the existing RosterOn environment while helping shape a major future project to implement a new WFM platform.
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nWhat you'll be doing n
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Lead, support and develop a small team of WFM Systems Administrators
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Own the configuration, maintenance and optimisation of the current WFM platform
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Coordinate system changes linked to awards, enterprise agreements and legislative requirements
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Develop test plans and guide the team through system testing
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Manage upgrades, integrations, enhancements and change controls
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Ensure workforce data is accurate and flows correctly into payroll
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Work closely with Payroll, HR, Employee Relations, Finance, IT and operational teams
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Partner with vendors to resolve issues and improve system performance
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Improve system documentation, processes and user support
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Identify opportunities for automation and continuous improvement
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Help shape and implement the organisation's future WFM platform
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nWhat we're looking for n
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Experience supporting or managing a WFM, time and attendance or workforce scheduling system
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Exposure to RosterOn, Optima, UKG, Kronos, Dayforce, Humanforce, TimeTarget or a similar platform
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A robust understanding of how WFM data integrates with payroll
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Experience interpreting awards, enterprise agreements or other industrial requirements
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Confidence managing system configuration, testing, upgrades and change
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Strong problem-solving skills with a focus on accuracy and compliance
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The ability to work with technical and non-technical stakeholders
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Previous leadership, mentoring or team coordination experience
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Strong Excel, reporting and data analysis skills
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Formal qualifications in payroll, HR systems or IT would be useful, but practical systems experience is more important.
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nWhy consider it? n
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This is a newly created role, giving you the autonomy to shape the function, improve how the team operates and take real ownership of the WFM environment.
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You'll lead the current platform while playing a key role in the selection, design and implementation of the system that replaces it.
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If you're currently a Senior WFM Systems Administrator, Workforce Systems Lead, WFM Specialist or experienced systems SME looking for your next step, we'd love to hear from you.
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📌 Wfm Systems Team Lead (Melbourne)
🏢 Precision Sourcing Australia
📍 Melbourne