Job Description
Why Ryan? n
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Hybrid Work Options
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Award-Winning Culture
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Generous Personal Time Off (PTO) Benefits
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14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
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Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
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Benefits Eligibility Effective Day One
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401K with Employer Match
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Tuition Reimbursement After One Year of Service
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Fertility Assistance Program
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Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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The Manager, Business Solutions is responsible for leading and delivering complex, technology-enabled business initiatives that support Ryan's service lines and enterprise platforms. This role manages cross-functional projects, oversees solution design and implementation, and ensures high-quality delivery of client and internal solutions. The Manager serves as a strategic liaison between business stakeholders, clients, and technical teams to drive operational excellence, innovation, and measurable business outcomes.
Duties and responsibilities, as they align to Ryan's Key Results People: n
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Creates a positive, accountable, and collaborative team setting aligned with Ryan's core values.
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Leads, mentors, and develops professionals to ensure high performance and continuous growth.
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Manages resource allocation, workload distribution, and performance management.
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Promotes cross-functional collaboration across practices, technology teams, and external partners.
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Provides coaching on project management methodologies, systems, and best practices.
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Client: n
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Serves as a primary point of contact for internal and/or external stakeholders.
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Leads project scoping, planning, execution, and delivery to ensure alignment with business objectives.
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Develops and manages project workplans, timelines, budgets, and resource plans.
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Proactively communicates project status, risks, dependencies, and mitigation strategies.
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Ensures deliverables meet quality standards and stakeholder expectations.
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Supports business development activities, including proposal development, solution design, and client presentations, as applicable.
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Manages financial aspects of projects, including forecasting, billing oversight, and cost controls.
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Value: n
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Leads implementation and optimization of technology-enabled business solutions,



including system configuration, data management, automation, and process transformation initiatives.
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Oversees requirements gathering, solution design, testing, deployment, and post-implementation support.
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Identifies opportunities to improve processes, enhance operational efficiency, and drive innovation.
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Establishes and maintains project governance standards, communication plans, and escalation protocols.
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Ensures data integrity, system reliability, and compliance with Firm standards and regulatory requirements.
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Develops training materials, documentation, and change management plans to support adoption of new systems and processes.
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Drives continuous improvement initiatives that create measurable value for the Firm and its clients.
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Education and Experience: n
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Bachelor's degree in Business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
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Minimum of 5–7 years of experience leading projects, managing business solutions, or delivering technology-enabled services.
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Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.
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Demonstrated success managing multiple concurrent initiatives in a fast-paced, client-focused environment.
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Computer Skills: n
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Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
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Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.
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Familiarity with project management tools and collaboration platforms preferred.
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Required Skills: n
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Strong project and program management capabilities
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Excellent written, verbal, and executive-level communication skills
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Ability to lead cross-functional teams and influence stakeholders
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Strong analytical and problem-solving skills
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Ability to manage ambiguity and drive structured solutions
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Financial and operational acumen
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Ability to manage multiple priorities and meet deadlines
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Preferred Skills: n
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Experience implementing enterprise software or automation solutions
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Exposure to ERP systems or large-scale business platforms
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Experience with data analysis, reporting, or data transformation initiatives
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Knowledge of tax, accounting, or regulatory environments
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Experience leading digital transformation or process automation initiatives
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Familiarity with Agile, Scrum, Lean, or other structured project methodologies
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Certificates and Licenses: n
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Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred.
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Valid driver's license may be required, depending on role assignment.
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Supervisory Responsibilities: n
This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.
Compensation Pay Transparency: n
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For certain California based roles, the base salary hiring range for this position is $126,****** - $171,******
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For other California based roles, the base salary hiring range for this position is $115,****** - $156,******
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For Colorado based roles, the base salary hiring range for this position is $110,****** - $149,******
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For Illinois based roles, the base salary hiring range for this position is $115,****** - $156,******
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For other Illinois based roles, the base salary hiring range for this position is $110,****** - $149,******
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For Maryland based roles, the base salary hiring range for this position is $110,****** - $149,******
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For Massachusetts based roles, the base salary hiring range for this position is $115,****** - $156,******
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For other Massachusetts based roles, the base salary hiring range for this position is $110,****** - $149,******
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For New Jersey based roles, the base salary hiring range for this position is $126,****** - $171,******
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For New York based roles, the base salary hiring range for this position is $126,****** - $171,******
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For other New York based roles, the base salary hiring range for this position is $105,****** - $142,******
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For Washington based roles, the base salary hiring range for this position is $115,****** - $156,******
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📌 Manager, Tax Technology (Melbourne)
🏢 ryan
📍 Melbourne