Job Description
SEASONAL SALES ASSOCIATES — POP MART
Global Pop-Culture | Seasonal Casual Opportunities
Fixed-Term Opportunities Available: November **** to January ****
Be Part of Our Exciting New Chadstone Store Opening
A new chapter for POP MART is coming to Chadstone.
In late November, we're relocating into an incredible new flagship-style store withinChadstone Shopping Centre, creating a larger, more immersive retail experience for our customers and collectors.
This is a unique opportunity to join the team during an exciting period of growth, help launch one of POP MART Australia's most significant stores, and be part of building something truly special from day one.
Whether you're passionate about customer service, collectibles, pop culture, or simply want to work in one of Melbourne's most exciting retail environments, we'd love to hear from you.
As we prepare for our busiest trading period of the year, we're looking for enthusiasticSeasonal Casual Sales Associatesto help deliver an exceptional customer experience throughout the holiday season and major product launches.
Why You'll Love Working at POP MART
Join the team opening our exciting current flagship-style Chadstone store
Work with products customers genuinely love - collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Gain valuable retail experience during peak trading season
Opportunity to build your career with a global and growing retailer
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experiences
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections




Support sales through upselling and cross-selling opportunities
Maintain Store Standards
Replenish stock and maintain visual merchandising standards
Support deliveries, stock counts and inventory accuracy
Keep the store clean, organised and customer-ready
Support Daily Store Operations
Process transactions accurately through POS systems
Follow store procedures and loss prevention standards
Support product launches and peak trading periods
Our Ideal Candidate
Available throughout the holiday trading period (November to January)
Enjoys working in a fast-paced, high-energy retail environment during peak season
Comfortable assisting large volumes of customers during major product releases and holiday periods
Customer-focused, energetic and approachable
Passionate about pop culture, collectibles or fandom-led brands
Genuinely interested in POP MART products and character IPs
Thrives in fast-paced retail environments
Takes initiative and maintains high standards
Reliable, positive and a great team player
Excited to be part of our new Chadstone store opening
Seasonal Casual Availability Requirements
Availability to work 3-5 days per week is preferred.
Applicants must be available to work at least one weekend day and one late-night trading shift each week.
Availability throughout November, December and January is essential.
Flexibility to support peak trading periods, public holidays and major product launches is required.
Additional hours may be available during key holiday trading weeks.
Rosters are planned in advance where possible, however flexibility is highly valued during peak season.
Eligibility
Valid working rights in Australia required for the duration of the seasonal employment period.
Must be able to commit to availability requirements
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📌 Seasonal Sales Associates - Chadstone (Melbourne)
🏢 POP MART
📍 Melbourne