Job Description
Global Vision Recruitment on Behalf of Citiclub Hotel T/A Ninth Grange Pty Ltd n
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nDate Posted: August 24, **** n
nPosition: Hotel Manager n
nSalary: $79,000 to $85,000 plus 12% superannuation n
nHours: 38 hours per week n
nMode: Full-time n
nLocation: 113 Queen St, Melbourne, VIC **** n
nExperience Required: Minimum 1 year of professional experience in hotel management n
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nCiti Club Hotel is looking for a dynamic and visionary Hotel Manager to drive overall operational performance and champion exceptional guest experiences. Managing a multi-faceted property featuring modern rooms, on-site dining and nightlife, you will play a crucial role in maintaining our high standards of hospitality while maximizing profitability and staff engagement. n
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nResponsibilities include but are not limited to: n
n• Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests n
n• Managing and supervising hotel staff, including hiring, training, and performance management n
n• Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations n
n• Managing budgets, financial plans, and forecasting hotel revenues n
n• Building and maintaining relationships with clients,
vendors, and suppliers n
n• Implementing strategies to increase hotel occupancy and revenue n
n• Handling guest complaints and resolving issues in a timely and professional manner n
n• Maintaining and monitoring hotel facilities and equipment to ensure they are in positive working condition n
n• Preparing and presenting regular reports to senior management n
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nQualifications: n
n• Bachelor's degree in Hotel Management or relevant area of study n
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nOther Skills & Requirements: n
n• Minimum 1 year of professional experience in hotel management n
n• Strong leadership, interpersonal, and communication skills n
n• Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively n
n• Excellent problem-solving and decision-making skills n
n• Strong financial management skills, including budgeting, forecasting, and financial analysis n
n• Proficient in using hotel management software (Especially RMS) and systems n
n• Excellent organizational and time-management skills n
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nIf you have a passion for hospitality and experience in managing a hotel, we invite you to apply for this exciting opportunity!
📌 Hotel Manager (Melbourne)
🏢 Global Vision Recruitment
📍 Melbourne
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