Location:
Sydney, NSW
Industry:
Hospitality
Job Type:
Full-Time
Salary:
AED 80,000 – AED 90,000 per year
Job Summary
IIQAF Group is seeking a proactive and experienced
Shift Leader
to oversee daily operations in our
hospitality venues in Sydney
.
The Shift Leader ensures that service quality, staff performance, and guest satisfaction remain at the highest standards throughout every shift.
This role is ideal for candidates with strong
hospitality management, team supervision, and customer service skills
.
Key Responsibilities
Supervise and coordinate
restaurant, bar, or hotel staff
during shifts
Monitor
service quality, guest experience, and operational efficiency
Manage
staff schedules, task assignments, and workflow
Handle
customer inquiries, complaints, and special requests
professionally
Ensure compliance with
health, safety, and food hygiene standards
Train and mentor junior staff to maintain high service standards
Assist in
inventory control, stock management, and reporting
Support management with
daily operations and event coordination
Required Skills & Qualifications
Proven experience as a
Shift Leader,



Floor Supervisor, or Team Leader
in hospitality
Strong
team management, leadership, and communication skills
Background in
restaurants, hotels, cafés, or resort operations
Ability to work in a
quick-paced hospitality environment
Knowledge of
POS systems, inventory management, and service protocols
Excellent problem-solving and conflict-resolution skills
Flexible to work
shifts, weekends, and public holidays
Preferred Qualifications
Certification or diploma in
Hospitality Management or related field
Experience with
large-scale events or high-volume hospitality operations
Multilingual skills are a plus (English required; Arabic or other languages advantageous)
Why Join IIQAF Group
Competitive annual salary:
AED 80,000 – AED 90,000
Opportunity to work with a
leading hospitality group in Sydney
Professional and supportive work environment
Career growth and
leadership development opportunities
Exposure to
high-quality hospitality operations and premium clients
#J-*****-Ljbffr

📌 Sydney Hospitality Shift Leader | Lead Service Excellence
🏢 Iiqaf Group
📍 Sydney