Job Description
Please note that rosters are predetermined.Beforeapplyingpleaseensure you are available to cover the following roster
Permanent part time opportunity - ***** hours per week
9.30am - 4.00pm
Monday to Friday
Relief role- this opportunity will see the successful applicant support the East Maitland Branch with occasional support to the Raymond Terrace, Cessnock & Singleton Branches (reasonable travel required)
Do workthat matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives – whetherit'sopening your first account, saving for a wedding, buying your first home, or planning for your retirement.Working with us in RBS meansyou'llpositivelyimpactourcustomers' lives and ensure that when they need us,we'rethere for them.
See yourself in our team
As theCustomer Banking Specialistin ourEast Maitland Branch,you'llbe theface of Commbank & thefirstpersoncustomersspeakwith, you will:




Greet each customer & clearly understand theirenquiry, guiding the customer to theappropriate channel
Build personal connection with customers through meaningful conversations to enhance theirexperience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuringit'srunning effectively &efficientlyandthatcustomersare; satisfied with their experience
We'reinterested in people who have:
A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellentcommunicationskills & display all the right behaviours tomaintainan approachable & qualified demeanour
Theability to manage customer expectationswith a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us,you'llhelp customers make informed financial decisions to achieve their goals.
'Aboriginal &/or Torres Strait Islander people encouraged to apply'
#J-*****-Ljbffr

📌 Customer Banking Specialist Relief - East Maitland (New South Wales)
🏢 Commonwealth Bank
📍 New South Wales