Job Description
PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in ****; SKILLED, who crafted the staffing industry in Australia in ****; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in ****; SKILLED, who crafted the staffing industry in Australia in ****; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
Senior Business Analyst, Utilities company
Location:Mitcham, VIC - Hybrid
Contract:Initial5-month contractwith potential3-6 month extension
Start Date:Estimated26 October ****
Hours:38 hours per week
Work Arrangement:Approx.2-3 days per week onsitein Mitcham
We are seeking an experiencedSenior Business Analystto support technology and operational transformation initiatives across two key workstreams.
The role will work across the full product lifecycle, including COTS solutions, system enhancements and transition from legacy to modern platforms.
Lead discovery and document current-state and future-state processes
DevelopBRDs, process maps, requirements traceability, user stories, data/interface requirements and acceptance criteria
Facilitate workshops across business, ICT,



architecture, operational and vendor stakeholders
SupportOT and asset integration, including systems such as SCADA and Maximo
Analyse data quality, asset information and integration requirements
Support business cases, options analysis, cost/TCO assessments and procurement activities
Contribute to UAT, readiness, change impacts and transition activities.
About You
8+ years' Business Analysis experience, including significant Senior BA experience
Strong end-to-end requirements management across complex technology projects
Advanced stakeholder engagement and workshop facilitation skills
Strong experience producing BRDs, process models, user stories and traceable requirements
Comfortable working acrosstechnology, integration, data and operational environments
Experience in regulated or operationally critical environments highly regarded
Able to manage ambiguity and work independently
Who we are
AtPERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey.
We offer fresh opportunities, trusted guidance, and a people-first approach.
We're committed to creating a protected, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.
To learn more about life at PERSOL, visitpersolaustralia.com
Or follow us on LinkedIn atlinkedin.com/company/persolapacfor the latest updates and opportunities.
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