Job Description
Regional Accommodation Group – Rockhampton QLD
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Quality Resort Parkhurst is seeking a reliable and skilled Casual Receptionist to join our front office team. This is a front desk role in a busy resort environment where you will manage guest check-in and check-out, handle reservations and enquiries, and maintain high standards of guest service.
Key responsibilities n
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Front desk and guest check-in/check-out
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Reservations and guest enquiries
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Phone and email enquiries
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Cash handling and daily reception procedures
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Working with the RMS property management system
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Maintaining a high standard of guest service
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Assisting with general reception and resort duties as required
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Working a rotating roster, including weekends and public holidays
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About you n
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Previous hotel or resort reception experience preferred
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RMS experience is highly desirable
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Skilled presentation and excellent communication skills
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Reliable, responsible and able to work independently
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Strong attention to detail
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Friendly and welcoming manner
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Flexible availability for a rotating roster
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A positive and professional approach to customer service
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📌 Casual Hotel Receptionist (Rockhampton)
🏢 At Regional Accommodation Group
📍 Rockhampton