Job Description
n
Advance Your Administration, Customer Service, or Office Management Career with Our #1 Australian Company
n
As a growing company, we are always eager to hear from experienced applicants to see how your future career plans may align with our future recruitment plans.
n
Are you looking to build your career with a role in:
n
n
Customer Service
n
Scheduling
n
Pest Management Administration
n
Commercial Pest Management
n
Team Leadership and Office Management
n
n
Suburban Pest Management was recently awarded the #1 Pest Management Company in Australia, and is among the Top 6% fastest growing companies in the country.
n
Over the last 25 years we have continued to grow our team and culture of enthusiastic, self-motivated team players.
n
Learn our World Class Practices
n
You might not like finding bugs at home, but be surprised finding out what our company and industry have to offer.
n
n
Suburban Pest Management is a family-owned pest management business, with a head office in Caboolture
n
Despite being founded in ****, we're a young team – the average age of our employees (including the second-generation owners) is just 35 years old
n
The 10 people in our customer service and admin team supports our technicians and inspectors to deliver more than 300 weekly jobs around South East Queensland
n
We are always raising the bar for culture in our team, and changing the reputation and expectation of pest managers around the country
n
Our Vision is "To Be the Go To Pest Management Company in Australia" – beyond being the best in the field, we're also investing in training, marketing, video production, AI, business strategy, and more every day.
n
n




Please check out our website or our TikTok
@suburbanpestmanagement
or YouTube channels
@suburbanpestmanagement
to get a feel for why a Pest Management career may not be what you expect.
n
Will you fit in at SPM?
n
Regardless of your specific Pest Industry experience, if you're willing to bring the right skills and attitude then we're willing to invest in you.
n
Ideally you will:
n
n
Like being part of a team
n
Want to learn and apply new skills
n
Take responsibility for helping our customers and your colleagues
n
Be quick-paced, with attention to detail
n
Have a can-do attitude
n
Be professionally presented
n
Enjoy talking with people and communicating, in writing, in person, and on the phone
n
n
n
You must have a driver's license and your own transport to get to work each day
n
It would be an advantage to have work-ready computer skills, including typing speed of 60 wpm (avg)
n
n
Our recruitment process and salaries will reflect your experience:
n
n
Previous administration or customer service work
n
Previous call centre work
n
Previous team leader, supervisor, or office management experience
n
Industry-relevant experience (though this is never a pre-requisite)
n
Experience using Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Dynamics,



or Xero Accounting
n
n
What You Can Expect
n
Every day is different, which is why we like it here. Our customer service office team are responsible for a variety of tasks, with cross-training to support and the opportunity for team members to focus on the tasks they can deliver best. We want to teach you a wide variety of tasks and responsibilities including:
n
n
Inbound and outbound telephone calls
n
Enquiries via social media and chatbot
n
Management team support
n
HR process support including assisting with onboarding and induction
n
Asset Register maintenance for our fleet of vehicles
n
Virtual file management
n
Various finance tasks including cash handling, invoicing, accounts receivable
n
n
We also want to give you opportunities to learn in the following areas of our business, over time and depending on where your personal interests may lie:
n
n
Customer Service
n
Scheduling
n
Marketing
n
Video Production
n
Finance
n
Business Operations
n
Business Development
n
Operations Management
n
Team Leadership
n
and any of the career-oriented skills of our field technicians and inspectors
n
n
How to Learn More and Apply
n
Click Apply Now, and submit your CV and a Cover Letter explaining why you feel working with SPM is the right opportunity for you. Once received, you will be sent an email with some additional questions to help fast-track your application – so please check your inbox and spam folder for 'SPM' or 'Employment Hero'.
n
We're #1 for a reason, and we hope to welcome you to our growing team soon.
n
Suburban Pest Management
n

📌 Administration And Customer Service (Multiple Roles) (Queensland)
🏢 Sub Pest Management Pty
📍 Queensland