Job Description
Love bringing structure to creativity? Join MECCA as our Design & Content Operations Manager on a six-month fixed-term contract and help our creative teams deliver their best work.
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From brand campaigns and product launches to retail experiences, you'll bring clarity, organisation and momentum to the work that brings MECCA to life.
The Role You Could Play n
Reporting into the Senior Design Manager, you'll own workflow, resourcing and production planning across our Design and Content team.
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Partnering with creative leaders and stakeholders across Marketing, Visual Merchandising and Production, you'll balance creative ambition with business priorities and sustainable workloads.
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You'll be responsible for:
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Managing end-to-end workflow, from briefing and scoping through to production and delivery, ensuring clear priorities, timelines and approvals
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Leading short- and long-term resource planning, allocating work alongside creative leaders and identifying freelance support where needed
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Building strong stakeholder relationships, clarifying briefs and negotiating priorities to keep the team focused on the highest-impact work
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Tracking project milestones, resolving blockers and supporting smooth handovers, while monitoring resourcing spend and freelance approvals
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Improving briefing, workflow and planning processes to make collaboration easier and give our creative teams the space to do their best work
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What You Will Bring n
You're a calm, collaborative operator who understands the creative process and enjoys making complex projects feel manageable.



You combine attention to detail with a clear view of the bigger picture, bringing confidence and practical solutions to a fast-paced environment.
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Six or more years' experience in studio management, traffic or creative operations within an agency or in-house creative team
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Proven experience managing complex workflows, competing priorities and resourcing across creative teams at scale
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Strong communication and influencing skills, with the confidence to guide decisions, negotiate priorities and constructively challenge stakeholders
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Commercial judgement and confidence working with budgets, resourcing data and workflow insights to inform decisions
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A proactive, organised approach, with the ability to navigate ambiguity and protect creative quality while keeping projects moving
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Your Life At MECCA n
Whilst we are singularly focused on our #CustomerFirst mantra, we know this wouldn't be possible without an incredible team. Guided by our MECCA values, we're solutions focused, innovative, collaborative and adaptable and enjoy a bit of fun along the way!
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Some of our team member benefits include:
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Career development programs and a first-class digital learning offering.
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Health and wellbeing initiatives.
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Reward and recognition programs.
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A generous team member discount for you and your immediate family, plus a quarterly product allowance, subject to company policy.
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There are so many ways you'll feel part of the MECCA story, as we love to celebrate, surprise and delight our team along the way.
#J-*****-Ljbffr

📌 Design & Content Operations Manager (Richmond)
🏢 Mecca
📍 Richmond